Refund policy


Refund Policy

At Sociout, customer satisfaction is important to us. However, due to the nature of digital services, we have a strict refund policy outlined below. By placing an order on Sociout, you agree to this policy.

1. Eligibility for Refunds

Refunds are only applicable under the following condition:

  • Orders that are not delivered.

Important: Orders placed on services marked as No Refill or No Guarantee are NOT eligible for refunds under any circumstances.

2. Non-Refundable Situations

Refunds will NOT be issued in the following cases:

  • Orders placed on “no refill services” that experienced drops after delivery
  • Orders marked as completed & delivered by the system
  • Orders placed on services with no refill or no guarantee
  • User error, including incorrect usernames, links, or service selection

3. Refund Method

All approved refunds are processed only to your Sociout Wallet.

  • Refunds are NOT sent to bank accounts, cards, or crypto wallets
  • Funds refunded to the Sociout Wallet can only be used to place new orders

4. Wallet Deposits

All wallet deposits are final.

  • Funds deposited into your Sociout Wallet are non-refundable
  • Deposited funds cannot be withdrawn or transferred to a bank account

5. Processing Time

Eligible refunds are typically processed within 24–72 hours after verification by our support team.

6. Policy Agreement

By using Sociout and placing an order, you acknowledge that you have read, understood, and agreed to this Refund Policy.

Sociout reserves the right to modify this policy at any time without prior notice.